You must agree to all the stated clauses before registering for classes and purchasing products.

 

This document covers the Terms and Conditions of your transaction for the purchase of off-the-shelf products, timber purchases and instructional classes from:

 

Company Name: TOMBALEK

Address: 7 Mandai Link #10-22 

Contact Number: +65 91178440

Email: info@tombalek.com

 

 

Payment

 

Bank Transfer/PayNow

Only Payments made to the following accounts will be accepted:

Account Name: Kung Guangjun (Sole Proprietorship)

UOB Bank Account: 324-304-9227 Branch  Code: 012

Paynow Phone Number: 91178440

 

Refunds And Cancellation Policy

 

Free cancellation of all orders within 6 hours from registration.

Cancellation charges of 30% apply after for all bookings and order 6 hours from check out.

Start Dates of Multi-Day Classes can be postponed 72 hours from the start of class date.

“No-Shows” for single day classes are not entitled to postponement. If you do not attend a class without contacting us for postponement, your class will be voided without refund.

All complimentary storage plans for Multi-Day Classes will be start from first day of class.

 

No cancellation or refunds for shop purchases of physical products once order processing begins. No cancellation for any classes purchased on sale.

 

Delivery And Return Policy

 

All classes attended are deemed as completed. All products are guaranteed to be free of manufacturing defect, with the exception of timber and other material purchases where the material will have potential and tolerable organic defects made known before purchase and delivery. Delivery charges are one-way and do not cover return shipment. All returns have to be done by the recipient.

 

Do note that we will not be able to offer any exceptions during the Covid-19 period so do only register for class if you able to accept the above terms in the event of a disruption of class due to Covid-19. All classes disrupted will be given the option to reschedule within 1 year of the start date.

 

Gift Card Validity

 

Gift Cards can be converted to Credit value for the full purchase amount after any discounts are applied.
Gift Card Credits are valid for a period of 1 year from the date of purchase. Gift Cards are non-refundable within 6 hours from purchase. Gift Card Credits can be transferred to another customer.

 

 

 

 

Disputes and Resolution

In the event of any dissatisfaction or disputes, you can reach our company via: +65 91178440 or send us an email at info@tombalek.com

Privacy Policy

 

We adhere to the Personal Data Protection Act 2012 of Singapore.

 

Cookies 

Cookies are used on our website to store browsing related data in improve your experience.

Photography

 

We will be taking photographs and videos during your time here, you might appear in our social media, advertising and website pictures in part or in full. You agree to our usage of your photos in our marketing material by default. Do let us know if you would not like to be photographed and we will not use your photos for our marketing. If you love being in photos let us know too we’d take more of you! 

If you change your mind and would like a picture to be removed, please contact us at 91178440.

 

Contact/Personal Details

 As all class registrants will requrie an account with us, we will be storing your Full Name, Phone Number, Email Address and Mailing Address, All personal details such as NRIC and Credit details will be kept confidential and only used for billing and administrative purposes. Your email address will be used for Mailchimp Newsletter and Facebook Advertising Analytics to improve our ad targeting quality. Your mailing address will be stored for the use of identifying you for insurance purposes, and also be used in our research for customer residential location demographic for our future planning of workshop locations.

For contact reasons, we will be adding your phone number into group chats limited to our instructors and your classmates. Do let us know if you would prefer to remain anonymous.

 

Intellectual Property

All designs of furniture and objects created in our facilities are agreed to be public property by default. Tombalek is a place of exchange of ideas, and your creations might be referenced or copied in part by other users and also our team. There will be no IP claims by any students/craftsman over works and designs that are created in the workshop. However, we love great ideas and we sometimes offer great deals for students that make awesome stuff 

If you need to protect your work formally, please contact us for a special arrangement for private workspaces and IP protection. 

Safety And Regulation

 

You are required to follow all our regulations upon entry to the workshop.

 

General Safety Requirement

 

No Rings, Bangles and Watches during saw and rotary machinery operation. 

Eye Protection must be worn at all times.

Covered Shoes at all times.

 

Metalworking 

Long pants recommended, appropriate gloves when handling materials.

Restriction of Workshop Usage 

We reserve the right to restrict, suspend or terminate your access to our facilities if we feel that your entry into our facilities puts you and other users at risk. There will be no obligation for refund of any class fees paid upon termination of your activities.

Disqualification of Class Attendance

For our more advanced classes lasting several weeks, we reserve the rights to advise your disqualification from class attendance if we deem the class is too difficult of you, or that you are, for any reason, not suitable for the class you have registered for. Our advice will be given in 3 stages according to the following procedure:

1st Advice Given within 3rd Visit, Full Refund Of Course Fees.

2nd Advice Given, Pro-rated refund of Course Fees up to that lesson inclusive.

3rd Advice Given, No-Refund, we reserve the rights for immediate disqualification.

Insurance Coverage

 

All students are insured as third parties. Upon entry to our workshop, you agree to follow all safety regulations, and not enter restricted zones with signages indicated. You agree to indemnify us of all claims for damage to your property and personal injury that arise due to your disobedience, violation of our safety regulations stated herein or unauthorised operations of tools and machinery. 

Our insurance coverage will not extend to unsupervised and self-directed activities, within our premises, especially if proper personal protection equipment is not worn.

Fees and Charges

 

Class Fees

 

You agree to pay all fees due promptly. All Class Fees are due before 1st Day of Class.

SkillsFuture/Skillsconnect 

SkillsFuture and other similar government funding portals are entities independent from Tombalek. Funding application has to be applied by each individual student. We do not give any guarantee for funding approval and all class fees are due in full if the students fail to apply for funding before class begins. 

Storage/Extension Fees

All Multi-Day Classes come with a complimentary storage term. Upon exceeding the free storage term, fees apply at the amount stated on the registration page, depending on the size of the item. This amount is typically $3/day but might be different at the time of registration for different classes. 

We reserve the right to restrict your workshop entry if you fail to make payments for your storage extension.

Your project will be scrapped by default after 60 days of non-payment.

Applicable Law and Jurisdiction

The Tombalek Terms and Conditions shall be governed by the laws of Singapore. Any dispute which may arise under these Terms and Conditions shall be under the exclusive jurisdiction of the Courts of Singapore.